ISO 14001 Environment Management System Certification Conditions

The principles to be applied for the certification of ISO 14001 Quality Management System and the usage of the certificate.

CERTIFICATION CONDITIONS:

Document Observation:

In at most 15 days following the Certification Application, additional application documents and the documents belonging to the relevant management system must be delivered to the office of AYYILDIZ Belgelendirme Hizmetleri Ltd. Sti.

Documents belonging to your establishment will be observed in regards to their conformity to the ISO 14001 standard and any possible conditions that need to be improved will be informed to you with a report.

After the observation of the documents by AYYILDIZ Belgelendirme Hizmetleri Ltd. Sti., any possible changes in the documents need to be completed before the certification audit and be delivered to the office of AYYILDIZ Belgelendirme Hizmetleri Ltd. Sti.

Pre-Audit “Optional”:

It is the kind of audit that is made if the company that makes an application for certification wishes to see the possible problems by evaluating the existing conditions before the official certification audit. The date of this audit and the number of days it will last will be determined by mutual agreement of the parties.

Certification Audit:

Certification audit will be carried out by the audit team of AYYILDIZ Belgelendirme Hizmetleri Ltd. Sti. in order to determine the conformity of ISO 14001 standard and system documents. The duration of the certification audit shall be determined in line with international accreditation rules according to the information that you have declared to Ay Yıldız Belgelendirme Hizmetleri Ltd Şti. and it shall be informed to you before the audit in the form of a schedule.

If it is determined at the end of the certification audit that your system is in conformity with the standard, you will qualify to obtain the ISO 14001 certificate. Following the successful completion of the audit, the organization will be recommended by AYYILDIZ Belgelendirme Hizmetleri Ltd. Sti. for certification. After this stage, the certificate will be drawn up by Ay Yıldız certification services in the shortest time possible and be delivered to the customer.

Follow-up Audit:

These are the audits that will be carried out if nonconformities that will affect the general operation of the system are detected during certification or surveillance audits. Follow-up audits will be carried out by the audit team that also carried out the certification or surveillance audit previously.

Surveillance Audits:

Surveillance audits are carried out by the audit team of AYYILDIZ Belgelendirme Hizmetleri Ltd. Sti. at least once a year in order to control the continuity of the conformity of your organization to the ISO 14001 standard.

BRAND AND LOGO USAGE

The points to be respected relating to brand and logo usage are determined in the brand and logo usage guidelines provided as an annex of the agreement.

CERTIFICATION VALIDITY PERIOD

Certificate validity agreement term is 3 (three) years for certifications made in accordance with the ISO 14001 standard. This agreement is valid from the date of its ratification until the end of the certificate's validity period. The owner of the certificate may demand extension of the certificate validity period by making an application a few months before the date of its expiration. In this case, an audit is carried out and the validity of the certificate is extended for three more years.

No change is made in the term of the agreement in coverage modification and address change audits. Certificate validity term is based on the initial certificate date and a new agreement is signed concerning the change that is made.

OBJECTIONS AND COMPLAINTS

Objections and complaints related to system certification activities of AYYILDIZ Belgelendirme Hizmetleri Ltd. Sti. can be made by the organization after the audits, and objections and complaints related to audit reports, audit team, content of the audit, etc. can be made in writing or by word of mouth. All complaints in relation to the audits performed are included in the agenda of the next meeting of the complaint evaluation committee.

The decisions adopted in the meeting are informed to the relevant establishments and the audit teams. Necessary corrective/preventive actions are initiated in accordance with the related decisions.

Complaints about and disputes with the establishment

Complaints that are made verbally or in writing to the related web site of the establishment or to Ay Yıldız Belgelendirme Hizmetleri Ltd Şti. are first of all informed to the establishment in writing and it is requested that the related corrective/preventive actions are informed in writing to Ay Yıldız Belgelendirme Hizmetleri Ltd Şti. in one month.

Information received from the establishment is forwarded to the establishment that has made the complaint and it is ensured that they are informed of the situation.

ISO 14001 Çevre Yönetim Sisteminin belgelendirilmesi ve belge kullanımı konusunda uygulanacak esaslar.